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On-Call Events & Programs Assistant

Chabot Space & Science Center is a non-profit science center and observatory dedicated to inspiring and educating learners of all ages about the Universe and planet Earth. Chabot’s mission is to spark and engage curiosity, deepen access and inclusion within science education, and provide opportunity for pathways into careers in the sciences.

Situated on a beautiful 13-acre campus nestled in the redwoods of Oakland’s regional parks, Chabot Space & Science Center includes immersive exhibits, hands-on learning activities, science festivals, a state of the art planetarium, and is home to the official NASA Ames Visitor Center. Chabot’s research-level astronomical observatory, featuring three large scale telescopes, is the largest observatory complex free for regular public viewing in the Western United States.

At Chabot, we:

  • Conduct ourselves with honesty, transparency, and ethical behavior, maintaining the trust and confidence of our community.
  • Foster a culture of collaboration, valuing the diverse perspectives, ideas, and skills of our staff, volunteers, and partners, recognizing that collective efforts drive positive change.
  • Encourage creativity and innovation, embracing new ideas, and approaches that advance our mission and optimize our impact and promote ongoing professional development, fostering a culture of learning, growth, and continuous improvement, where individuals are empowered to reach their full potential and contribute their unique strengths.
  • Treat all individuals with dignity and respect, appreciating their unique backgrounds and experiences, fostering an inclusive and welcoming environment for everyone.
  • Actively seek partnership and collaboration, recognizing that working together with others strengthens our ability to make a meaningful difference in the communities we serve.
  • Measure our success by the positive impact we make in our community, always seeking ways to address emerging needs, adapt to changing circumstances, and make meaningful and lasting change.
  • We believe that everyone deserves a career they love. We strive to build a diverse team that reflects the people we serve; this is made possible through our commitment to fostering a culture of diversity, inclusion, equity, and connectedness.

On-Call Events & Programs Assistant Job Summary:

As a member of the Visitor Experience department, the On-Call Events & Programs Assistant supports the delivery of both public and private events as well as educational programming at Chabot Space & Science Center. This position assists in the execution of daytime, evening, and overnight events, as well as in workshops, live science shows, field trips, First Fridays, nature hikes, special programs, and offsite outreach. Duties may include assisting with hands-on activities, supporting guest experience, providing wayfinding, running preprogrammed planetarium and laser shows, setting up and breaking down event spaces, and ensuring the smooth flow of activities.

The position works directly under the direction of the Event Program Manager and closely with other event staff, front-of-house staff, Science Associates, and astronomers. Customer service is essential in this role, and the person in this position must be able to work with children, youth, adults, and group leaders from diverse backgrounds. Nights and weekends are required, and shifts may vary from 8–20 hours per week depending on event and program needs. Hours are flexible, and a set weekly amount is not guaranteed; shifts are posted regularly for sign-ups, and on-call staff are expected to work at least three shifts per month. This position is not eligible for benefits. The position hours are based on Institutional needs and does not have a guaranteed amount of hours offered per week.

Duties/Responsibilities:

  • Assist in setting up and breaking down A/V components, furniture, signage, and other event equipment.
  • Deliver science demonstrations, workshops, and hands-on activities for audiences of all ages.
  • Provide or assist in the delivery of Chabot educational content in on-site and off-site settings.
  • Support teen and adult volunteers with program delivery.
  • Greet and direct guests, staff, and vendors upon arrival at an event.
  • Collaborate with volunteers assisting with activities.
  • Participate in public programs, series programs, overnights, and other events as needed, providing supervision of Guest Experience staff during events if required.
  • Organize, clean, and maintain supply inventories, storage areas, and office settings; resupply materials as needed and note when supplies are running low.
  • Set up and serve at bar or meal service for guests when required.
  • Inspect event spaces and equipment post-event for damage, cleanliness, and document issues to be addressed.
  • Test presentations in advance on audio-visual equipment.
  • Provide excellent customer service as an event host to clients and museum guests.
  • Run preprogrammed Planetarium and laser shows.
  • Assist with post-field trip floor reset and preparation for evening events.
  • Provide on-going communication to other team members and supervisor on needs, opportunities, or feedback from visitors.
  • Be attentive to the safety and security of event guests and program participants.
  • Be aware of emergency procedures and troubleshoot concerns throughout the facility.
  • Participate in Chabot departmental and All-Staff meetings and training as needed.
  • Perform other duties as assigned.

Required Skills/Abilities:

  • Passion for science and working with diverse audiences, including young people.
  • Comfortable sharing information with groups from ages 2–18 as well as adults.
  • Comfortable working with people from diverse language and cultural backgrounds and diverse abilities.
  • High level of professionalism and customer service skills when interacting with clients, vendors, and visitors.
  • Ability to take initiative to support education programs and visitor experience in a fluid museum context.
  • Demonstrated organizational, interpersonal, and communication skills, with the ability to work collaboratively in team structures.
  • Ability to quickly and accurately identify critical issues when making decisions or solving problems.
  • Composure under pressure.
  • Willingness to work a flexible schedule, including nights and weekends

Education and Experience:

  • High school diploma required; some college preferred.
  • At least one year of part-time work experience in formal or informal education, event production, museum, park, community center, or similar environment.
  • Prior work with or interest in reaching communities underrepresented in science and science center settings strongly preferred.
  • Conversant in a language other than English highly desired.
  • Equivalent education/experience can substitute for all qualifications unless legal requirements apply

Application Requirements:

·         Please upload a copy of your Resume to:  https://www.indeed.com/job/-call-events-programs-assistant-a1d0816f993a2c09

Work Environment:

Must be committed to working in a diverse workforce with dignity and respect, appreciating unique backgrounds and experiences, and fostering an inclusive and welcoming environment for everyone.

Physical Requirements:

The physical requirements listed below are characteristic of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to sit, stand, and walk for extended periods of time.
  • Ability to lift 25 pounds.
  • Ability to work indoors in environmentally controlled conditions, or outdoors in seasonal temperatures.
  • Ability to work in a sometimes loud and active environments for an extended period.
  • Ability to work in crowded environments.

CHABOT IS AN EQUAL OPPORTUNITY EMPLOYER

Chabot is an Equal Opportunity Employer committed to diversity, equity, and inclusion. Our employees are people with differing strengths, experiences, and backgrounds who share a passion for bringing science to the full range of our community – sparking excitement about a universe of possibilities beyond our planet. Diversity not only includes race and gender identity but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All our employees’ points of view are key to our success, and inclusion is everyone’s responsibility

Job Type: Part-time

Pay: $20.00 – $21.00 per hour

Work Location: In person