Chabot Space & Science Center is a non-profit science center and observatory dedicated to inspiring and educating learners of all ages about the Universe and planet Earth. Chabot’s mission is to spark and engage curiosity, deepen access and inclusion within science education, and provide opportunity for pathways into careers in the sciences.
Situated on a beautiful 14-acre campus nestled in the redwoods of Oakland’s regional parks, the Chabot Space & Science Center includes immersive exhibits, hands-on learning activities, science festivals, a state-of-the-art planetarium, and is home to the official NASA Ames Visitor Center. Chabot’s research-level astronomical observatory, featuring three large scale telescopes, is the largest observatory complex free for regular public viewing in the Western United States.
At Chabot, we:
- Conduct ourselves with honesty, transparency, and ethical behavior, maintaining the trust and confidence of our community.
- Foster a culture of collaboration, valuing the diverse perspectives, ideas, and skills of our staff, volunteers, and partners, recognizing that collective efforts drive positive change.
- Encourage creativity and innovation, embracing new ideas, and approaches that advance our mission and optimize our impact and promote ongoing professional development, fostering a culture of learning, growth, and continuous improvement, where individuals are empowered to reach their full potential and contribute their unique strengths.
- Treat all individuals with dignity and respect, appreciating their unique backgrounds and experiences, fostering an inclusive and welcoming environment for everyone.
- Actively seek partnership and collaboration, recognizing that working together with others strengthens our ability to make a meaningful difference in the communities we serve.
- Measure our success by the positive impact we make in our community, always seeking ways to address emerging needs, adapt to changing circumstances, and make meaningful and lasting change.
- We believe that everyone deserves a career they love. We strive to build a diverse team that is a reflection of the people we serve; this is made possible through our commitment to fostering a culture of diversity, inclusion, equity, and connectedness.
On-Call Events & Programs Assistant Job Summary:
As a member of the Visitor Experience department, the On-Call Events & Programs Assistant helps to implement daytime and evening private and public events hosted at the Center. The position will work directly under the direction of the Event Sales Manager and closely with other event staff, front-of-house staff, educators, and astronomers. Customer service is essential in this role and the person in this position must be able to work with children, youth, adults and group leaders from diverse audiences. Events and programs that the position interfaces with include but is not limited to public festivals, overnight slumber parties, outdoor education, hikes, lectures, demonstrations, performances, weddings, corporate parties, award ceremonies, meetings, conferences, galas, and proms. The ideal candidate is an individual with a strong interest in science education with prior experience with event production. This person thrives as part of a team, is detail oriented, a problem-solver, hardworking, diplomatic, highly organized, comfortable producing written and verbal communications, and able to work independently to execute a task on time.
The On-Call Events & Programs Assistant will develop and implement a wide range of duties to ensure the successful delivery of an event. It is important that the On-Call Events & Programs Assistant be familiar with the museum, the buildings, its equipment, policies, programs, services and the day-to-day schedule of events. Nights and weekends are required.
Duties/Responsibilities:
- Assist in setting up and breaking down A/V components, furniture, signage, and other event equipment.
- Assist in delivering demonstrations or activities with audiences of all ages.
- Support teen volunteers with program delivery.
- Greeting and directing guests, other staff, and vendors upon arrival at an event.
- Organize, clean, and maintain supply inventories and office settings.
- Will, on occasion, sleep over in the museum during Slumber Parties to ensure visitor safety.
- Set up a bar or meal service for guests.
- Inspect event spaces and equipment post-event for damage, cleanliness, and document issues to be addressed.
- Test presentations in advance on equipment.
- Provide excellent customer service support as an event host to clients and museum guests.
- Run preprogrammed Planetarium and laser shows
- Provide on-going communication to other team members and supervisor on needs, opportunities, or feedback from visitors.
- Be attentive to the safety and security of event guests.
- Be aware of emergency procedures and troubleshoot concerns throughout the facility.
- Attend regular training sessions.
- Other duties as assigned.
Required Skills and Abilities:
- Self-starter with demonstrated ability to coordinate multiple tasks under tight deadlines.
- Must possess the ability to quickly and accurately identify critical issues when making a decision or solving a problem. Common sense and a cool attitude under pressure is necessary.
- Demonstrated organizational, interpersonal and communication skills. The ability to interact effectively with colleagues, contribute in staff meetings, and share in staff responsibilities. Ability to work collaboratively in team structures.
- Willingness to have a flexible schedule. This position requires working nights and weekends.
- Prior work with or interest in reaching communities underrepresented in science and science center settings.
- Conversant in a language other than English highly desired.
Education and Experience:
- High school diploma, some college.
- Excellent customer service skills when interacting with clients, vendors and visitors.
- Experience working in a museum, park, community center, or informal education environment strongly preferred.·
Physical Requirements:
- Physical stamina and the ability to lift heavy objects and be on your feet for extended periods of time.
- Flexibility to work varied shifts, including evenings, weekends, and holidays as required by the facility.
SALARY
This is a part-time – On-Call nonexempt position. This position is on an as needed basis. Shifts for this position will include late nights and weekends.
Salary Range: $20/hr
How to Apply:
Please submit a cover letter and your application to: https://www.indeed.com/job/-call-events-programs-assistant-f741b7934ac9cd1e
CHABOT IS AN EQUAL OPPORTUNITY EMPLOYER
Chabot is an Equal Opportunity Employer committed to diversity, equity, and inclusion. Our employees are people with differing strengths, experiences, and backgrounds who share a passion for bringing science to the full range of our community – sparking excitement about a universe of possibilities beyond our planet. Diversity not only includes race and gender identity but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All our employees’ points of view are key to our success, and inclusion is everyone’s responsibility.
