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Frequently Asked Questions

What to expect on your next visit

Ticket Information

General Admission hours are Wednesday-Sunday, 10 a.m. – 5 p.m.

General admission ticket costs are $24 for adults, $19 for children and seniors, free for members. Tickets include access to galleries, planetarium shows, science shows and demonstrations.

Tickets are available at the door and online. Tickets purchased online are delivered via email. If you purchased an online ticket and do not see it in your email inbox, check your spam and other folders. 

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Latest Updates

  • Astrolight is now open in Studio 2!
  • In accordance with the latest CDC recommendations and local guidelines, masks are now optional for all Chabot Space & Science Center visitors, regardless of vaccination status. Visitors are encouraged to wear masks for personal health and comfort. We will continue to take precautions, including enhanced cleaning procedures, providing hand sanitizer and improved filtration throughout the Center.
  • Additionally, proof of vaccination is not required to enter the Center or upcoming public programs, following the latest change in policy from Oakland City Council.

What We Ask Of You

This information is subject to change. Be sure to check here before your visit for the most updated information. We appreciate your patience and understanding as we work to create a fun and safe experience for our community.

Masks Optional
Masks are optional for all Chabot Space & Science Center visitors, regardless of vaccination status. Visitors are encouraged to wear masks for personal health and comfort.

Wash Your Hands
After hands-on exhibits or eating, wash your hands with soap and water or use hand sanitizer. Hand sanitizer is readily available near all galleries, theaters, labs and classrooms.

Make Space For Others
Provide six feet of space between fellow visitors and follow directional signage.

Stay Home If Sick
If you are sick within two weeks of your visit, contact the Box Office to reschedule your visit. Contact the Box Office at visitorinfo@chabotspace.org to reschedule.

 

What’s New at Chabot

The NASA Experience

The NASA Experience opens as a hands-on exhibition that brings to life the thrilling, challenging and inspiring process of scientific discovery by showcasing the real stories and people at NASA’s Ames Research Center.

Renovations Throughout The Museum

Transformative renovations to the Center include significant updates to the museum’s layout, furniture, courtyard, signage and paint to create a more comfortable and welcoming museum experience.

Chabot’s transformation is generously funded in part by The Gordon & Betty Moore Foundation.

New Activities, Demonstrations and Videos by Teen Galaxy Explorers

Teen-led science demonstrations, activities and video interviews by Chabot’s Galaxy Explorers throughout the Center engage visitors in NASA research, as well as current topics and careers in space exploration.

New Murals

Spectacular new murals from local artists Cece Carpio and Lindsey Millikan can be found in Chabot’s Spees Building.

 

Frequently Asked Questions

Hours & Tickets

When is the Museum open?

Chabot Space & Science Center is open Wednesday-Sunday from 10 a.m. - 5 p.m.

How can I purchase tickets?

Visitors are highly encouraged to purchase advanced tickets online.

Can I purchase a ticket at the Center?

Yes, tickets are available at the door.

I am a member, do I still need to reserve a ticket?

Yes, members should reserve their free tickets ahead of time.

How will my tickets be delivered?

Tickets will be delivered by email. If you can't find the email, check your spam folder

Health & Safety

Do I need to wear a mask?

Masks for visitors are encouraged

Do I need to be fully vaccinated to visit?

No, proof of vaccination is no longer required to enter the Center or upcoming public programs, following the latest change in policy from Oakland City Council.

What is the Center doing to reduce the risk of COVID-19 exposure for guests, staff and volunteers?

Frequent Cleaning

All public areas and high-touch surfaces are thoroughly and frequently sanitized, including bathrooms, exhibitions, handrails and counters. In the Planetarium and Theater, all high-touch surfaces are cleaned and disinfected between shows.

Providing Hand Sanitizer Throughout Site

Hand sanitizer stations are available throughout the Center. Hand sanitizer is readily available in/near all galleries, theaters, labs and classrooms. Visitors are highly encouraged to wash or sanitize their hands after high-touch activities.

Improving Air Filtration

Chabot's HVAC system is upgraded with MERV-13 air filters to catch fine particles.

What should I do if I am not feeling well before my visit?

If you are sick within 2 weeks of your visit, please stay home and plan another date for your visit. Daily admission tickets purchased online are not for a specific date and can be used once you are well again. If you purchased tickets for a special event, email visitorinfo@chabotspace.org for a refund/reschedule.

Members

How do I become a member or renew my membership?

You can sign up or renew online, or by calling our membership team at (510) 336-7392. 

What are some of the benefits of becoming a Member?
  • Unlimited free access for one year
  • Unlimited free shows in our digital Planetarium
  • Members Only Telescope Viewing
  • Discounts to Cafe and Gift Shop
  • Priority and discounted registration for summer camp, special events and classes
  • Discount on parties and rentals
  • Discounted Guest Admission
  • All Member levels are 100% tax-deductible
  • Subscription to the Member Insight e-newsletter
  • Member Appreciation Day (New)
What should I do if I’m having trouble getting the members discount on the ticketing site online? 

When signing up for tickets be sure to click "Register" or "Sign In" on the top right corner of the ticketing site. Once you've registered or sign in the members discount will apply to your ticket order.

Can I apply a recent ticket purchase towards a membership?

Yes. We prefer that you do this in person with a receipt at the front desk on the day of your visit. If you are hoping to apply a previous ticket towards a membership, please contact the membership team at (510) 336-7398. 

Can I give a membership as a gift?

Yes, memberships make stellar holiday, anniversary, birthday or everyday gifts! Purchases can be made online or over the phone. For online gift memberships, click on the level you would like to give and add this to your cart. You will need to place an “X” in the checkbox for “This membership is a gift.” You will then be prompted for the information on your purchase, along with the information on the gift recipient.

Exhibitions & Amenities

How long should I plan for my visit to the Center?

The average visit lasts 2-3 hours.

What food is available to purchase at the Center?

The Cafe is open during 10-4 on Wednesdays- Sundays

Is the Planetarium open? Do I need a show ticket?

The Planetarium is open with regular shows that typically run every hour, on the hour, from 11 AM to 4 PM. Shows are free with admission. Advanced tickets are not required. The shows are different every hour. Please show up at least 5 minutes before the show, as there is no late seating.

All high-touch surfaces will be cleaned and disinfected between shows.

Is there free Wi-Fi available?

Yes, free and fast Wi-Fi is available for all guests. The network name is Chabot-Guest.

Where should I park?

Free parking is readily available in the 3-floor garage across from the Center.

Is the Gift Shop open?

Yes, Chabot’s Gift Shop is open during the Center’s open hours.

Can I eat in the galleries?

No, however, eating and drinking is allowed in outside spaces, including the Courtyard and Observation Deck.

Can I have a birthday party at the Center?

We do not offer birthday parties. You may purchase tickets as a group (see group visit page) with a discount for groups of more than 12. You may bring in outside food, but we have a strict no decorations policy.

Getting Involved

Are there internship opportunities?

Some internships are posted on our Employment page.

For high school students, Chabot’s Galaxy Explorers program is an opportunity for hands-on, fun community service work while giving them a chance to develop their job skills, increase their STEM knowledge, and enhance public speaking.

Can I volunteer at the Center?

Due to volunteer needs and training schedules, we are only able to accept new volunteers during the scheduled volunteer orientation times. Orientations generally take place in the fall, new year, and early summer.

For additional information, contact the volunteer department at (510) 336-7464 or Volunteers@ChabotSpace.org

Media

I want to write about Chabot Space & Science Center, who should I reach out to?

For all press and interview inquiries, reach a member of Chabot’s communication team at pr@chabotspace.org or (510) 336-7338.

Can I film in the Center or Observatory?

Select commercial and educational filmings are permitted upon request. To inquire about filming at the Center, reach a member of Chabot’s team at pr@chabotspace.org or (510) 336-7338.

Free Telescope Viewings

When are Free Telescope Viewings?

Friday & Saturday night from 7:30-10:30 p.m. Weather permitting.

How much does viewing cost?

Entirely free! Telescope viewings are free to the public on Friday & Saturday night from 7:30-10:30 p.m. Private viewings are available -- email rentals@chabotspace.org to learn more.

Do I need a ticket?

No, no tickets or reservations are needed.

What are the telescopes looking at tonight?

The telescopes point at various different objects throughout the year, decided each night depending on the viewing conditions and what is in the sky.

Can I go into the museum during viewing?

The museum is closed during viewing hours. The Observation Deck, telescopes and bathrooms are open during viewing hours.

Where do I go for Free Telescope Viewings?

The viewing takes place on the back Observation Deck, which can be accessed through the deck gate.  To get there, take the side road on the right of the building past the garage, and the gate will be visible at the end of the building.

When is the best viewing?

After sunset, which changes time during the year.

Are the skies clear for viewing tonight?

Viewing can be impacted by rain, clouds, humidity and other weather conditions. Conditions can be unique to Chabot because of its unique location in Joaquin Miller Park. Check out our Weather Station for weather and telescope observing status.

Weather Station